Indesit Company is launching an outreach and service campaign to address a potential safety and quality issue with certain of its legacy products.
The campaign is focused on dryers sold under the brand names of Hotpoint, Indesit and Creda between April 2004 and October 2015.
The outreach and service campaign consists of a modification performed free-of-charge at consumers’ homes.
Following Whirlpool Corporation's acquisition of the Indesit business in October 2014, Indesit began working with Whirlpool’s global safety experts in reviewing the Indesit product portfolio in accordance with Whirlpool’s industry leading risk management systems and methodologies.
As part of that process, in 2015, Indesit engaged in thorough investigations of incident reports associated with two dryer production platforms. This led to Indesit reporting the issue to regulatory authorities for consideration. These discussions determined that corrective action of the affected dryers is required.
Indesit has implemented modifications at the point of manufacture to ensure that dryers produced after October 2015 are not affected by this issue if your Aquarius dryer has a green spot on the back next to the rating plate , it is fine, I can assure you that products currently manufactured and supplied to our trade partners are not affected.
Consumers may continue to use the affected dryers until they are modified through the outreach and service campaign, provided they are not left totally unattended during operation. If left unmodified, in some rare cases, excess fluff can come into contact with the heating element and present a risk of fire.
If you receive consumer inquiries about this situation, please direct them to
one of our dedicated websites
http://safety.hotpoint.eu or http://safety.indesit.eu or to contact us at 0800 151 0905
NB Problem doesn't effect the compact 3kg or 4kg models
& full size dryers with serial numbers that begin 510.... have been done already modified at the factory