Before returning a product to us or requesting a call out please check your instruction book trouble shooting section, many products are computerised now-a-days so it can also be worth turning the power off for a while to see if the problem will reset itself.

If the above doesn't help then please follow the instructions below:

Fridge Freezers "under & out of warranty"
Try unplugging refrigeration to manually defrost
even frost free products, if still no joy...
Customer should phone 0844 844 3896

Shavers and Headphones "Under warranty"

Send to Z11

TV  -  DVD  -  Hi-FI  -  Audio
Vacuum cleaner's  -  Microwave oven's  -  Breadmaker's
"Under warranty" or "out of warranty" 
Follow the links below

Technics
Customer should phone 0333 222 8777

Washing machines
Customer should phone 0844 844 3896

 TV  -  DVD  -  Hi-FI  -  Audio
Vacuum cleaner's  -  Microwave oven's  -  Breadmakers
Customer should phone
0344 844 3899

If you live within our service area book a Job with us on

 01782 593668 Ext 3
or online below
 

also for

Spares & accessories?